Frequently Asked Questions
General
What are your opening hours?
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Which dish do you recommend for
first-time guests?
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Food & Ingredients
How spicy are Wen Cheng’s noodles?
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What’s the difference between
Biang Biang and Wen Cheng noodles?
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Are there vegetarian or
vegan options?
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Do you have gluten-free options?
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Can I customize my dish or remove ingredients?
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How big are the portions?
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Do you provide allergen
information?
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Is the food halal?
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Do you have desserts?
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Drinks
Do you serve alcoholic drinks?
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Do you serve non-alcoholic drinks?
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Dining & Stores
Can I dine in at Wen Cheng?
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Do you have outdoor seating?
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Do you have WiFi?
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Is Wen Cheng accessible for
strollers or wheelchairs?
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Do you have a kids menu?
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Do you have a wardrobe or place to
store coats?
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Wait Times & Reservations
Do you take reservations?
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How long is the waiting time?
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Can I reserve for a large group?
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Orders, Takeaway & Delivery
Do you offer takeaway?
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Do you offer delivery?
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Payment & Gift Cards
What payment methods do
you accept?
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Do you sell gift cards?
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Still have questions?
Our in-store team is always happy to help.
For store-specific questions, please contact your local Wen Cheng location directly.
